How do I setup Exchange on iOS / Android?

Created by Nicholas Hoague, Modified on Sat, Jul 25 at 8:12 AM by Nicholas Hoague

*NOTE: You will need to delete any existing email accounts using the email address you want to setup. You can not have duplicate email accounts*

 

Pre-reqs:

 

Your email address:  

Your email password: 

Your email server:

Email server type:

 

iPhone:

 

  • Click Settings -> Scroll to Mail.
  • Click Accounts -> Add Account.
  • Choose Microsoft Exchange.
  • Enter your email address and give it a description (i.e. Work).
  • Click Next.
    • If Microsoft 365, click Sign In, and choose Work or School. 
      • Enter your password from above.
      • Click Next.
      • Apply permissions, click Accept.
    • If Kerio or Exchange, click Configure Manually.
      • Then enter your username (full email address) and password.
      • Leave the domain field empty.
  • Then enter the server name from above pre-reqs.
  • Click Next. 

 

If all is good, you will see a bunch of green check marks!

 

Android:

 

  • Click Settings -> Passwords and Accounts or Cloud and Backup.
  • Click Add Account -> Microsoft Exchange.
  • Enter your email address and give it a description (i.e. Work).
  • Click Next -> If Microsoft 365, click Sign In. If Kerio or Exchange, click Configure Manually.
  • Then enter your username (full email address) and your password.
  • Scroll to Domain / Username and enter ONLY your email address.
  • Then enter the server name from above pre-reqs.
  • Android will prompt to allow access to the device for security. Click yes.

 

Android (with Gmail App):

 

  • Click Gmail -> Click Add Account -> Microsoft Exchange.
  • Enter your email address and give it a description (i.e. Work).
  • Click Next -> If Microsoft 365, click Sign In. If Kerio or Exchange, click Configure Manually.
  • Then enter your username (full email address) and your password.
  • Scroll to Domain / Username and enter ONLY your email address.
  • Then enter the server name from above pre-reqs.
  • Android will prompt to allow access to the device for security. Click yes.

 

Thats it!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article